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Aim Transportation Solutions
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Call Center Supervisor ()
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Hiring Locations
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Job Description
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Road Recue Call Representative
Girard, OH 44420
Newsweek’s list of Top 100 Most Loved Workplaces® for 2024
Salary Position
Shift/Schedule: 2nd Shift/ Monday-Friday; On-call every 3rd weekend
- Supports the Road Rescue Manager by handling incoming calls from drivers and/or customers with breakdown issues
- Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties
- Supervises the shift work flow and employees
- Handle accidents involving Aim equipment, by documenting information as needed and calling appropriate parties
- Set up rental units when needed
- Set up and modify vendors in NATC locator
- Establish work orders and create purchase orders
- Audit and create breakdown data and reports for internal use and for customers
- Assist drivers with direction to Aim Facilities & vendor locations
- Full Time
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Job Requirements
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- 3+ years of working experience in the trucking industry
- Supervisory, call center, technical/mechanical knowledge preferred
- Good communication skills (phone skills)
- Proficient in Microsoft office applications
- Knowledge of DOT and HOS regulations is helpful
Benefits for Employee & Family:
- Anthem Blue Cross/Blue Shield Medical Coverage
- Dental and Vision
- 401K Company Match
- Paid Vacation and Holidays
- Company Paid Life Insurance
- Short-Term/Long-Term Disability
- Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling 330-318-4260 or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit www.aimntls.com.
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